Products / AI IT Admin
Product · AI IT Admin

Your admin asks. eBlissAI carries it out, safely.

For the complex, unplanned work no script covers. eBlissAI investigates, finds the cause, proposes a fix and carries it out once your admin approves.

What it handles

The work that still lands on your senior people.

Unknown problems that cross systems or come and go: configuration drift, conflicts between vendors, and issues with no clear owner or runbook.

L2 and L3 tickets

Complex tickets that the first line and existing scripts couldn't resolve.

Patch Tuesday issues

Devices that didn't update, and apps that broke after they did.

Network configuration

One office, one laptop model or one ISP that behaves differently from the rest.

Tool migrations

Moving users, devices and settings from one system to another, step by step.

Works withWindows endpointsMicrosoft IntuneMicrosoft Entra IDActive DirectoryServiceNow
How it works

Root Cause Investigation: an admin asks why a computer is slow.

The admin describes the problem

"Why is this computer slow?" No script, no ticket template, just the question.

eBlissAI investigates, read-only

It prepares a read-only investigation plan and asks for approval to run the diagnostics. Nothing on the device changes.

It finds the cause, with evidence

One process was using about two thirds of the CPU. Memory, disk, startup load and recent logs were checked and ruled out.

It plans the change and checks the impact

eBlissAI proposes a focused fix: stop that one process, then confirm the CPU load is gone.

The admin approves

The admin sees the plan, the evidence and the impact, and decides. Nothing runs until they do.

eBlissAI executes within guardrails, then verifies

The fix runs inside role-based limits. eBlissAI confirms the slowdown is gone and records every step.

Use cases

See AI IT Admin on real problems.

Real IT problems that today can only be solved by hand, worked through by AI IT Admin.

See all AI IT Admin use cases →

Your admins stay in charge

Your admins decide. eBlissAI does the legwork.

Today your best people spend hours logging into machines, digging through logs and writing one-off scripts. With eBlissAI they point the work in the right direction, set the rules and approve the result.

What your admins do

  • Describe the problem
  • Set the permissions eBlissAI works within
  • Review the plan and approve the change

What eBlissAI does

  • Gathers evidence across devices and systems
  • Works out the cause and plans the fix
  • Carries it out and checks that it worked
Gets better over time

Your best admin's way of working becomes the team standard.

Every problem eBlissAI solves with your team adds to what it knows about your environment. Approved fixes can be reused, so the next person, and the next problem, starts from your team's best work.

  • Approved fixes can be reused
  • Knowledge stays with the company, not one person
  • Every change logged and repeatable

Bring us a problem your scripts can't handle.

We'll show you how eBlissAI investigates and fixes it, with your admin approving every change.